'Shopping Centred'

A customer dynamics monitor that looks at the real communications influences on today's shopper for food, grocery and personal care/over the counter items.

Connections that count means understanding the worlds in which we work, and 'Shopping Centred' is a study that helps us to understand how the modern shopper thinks, reacts, listens and shares.

What messages do they respond to?

What channels best grab their attention?

What do they share and how often?

Is there a role for social media in terms of sales influence?

What impact do own brand products have on branded items?

A commitment to understanding the answers to the above and more is intrinsic to our role as specialists and therefore part of an ongoing quest to stay under their skin. The 2012 findings are revealed below

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Nexus 2013

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Customer dynamics monitor

The Customer Dynamics Monitor 2012

The research is in, the findings have been analysed - and one size of communication solution clearly does NOT fit all...